Ark Electric Privacy Policy

Effective Date: January 7th, 2025

Ark Electric (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following information about you:

1.1 Information You Provide to Us

Personal Information: Name, email address, phone number, physical address, or any other information you provide when filling out forms on our website, scheduling services, or contacting us.

Payment Information: Billing details, including credit card or other payment method information, when you make purchases or payments.

1.2 Information We Collect Automatically

Usage Data: Information about how you interact with our website, such as IP address, browser type, operating system, pages visited, and the date and time of your visit.

Cookies: Small files stored on your device to improve user experience and gather analytical data. You can manage or disable cookies through your browser settings.

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms, business partners, or publicly available databases.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services.
• To communicate with you regarding inquiries, appointments, or updates.
• To process payments and transactions securely.
• To comply with legal obligations and resolve disputes.
• To personalize your experience and improve our website and services.
• To send marketing communications, offers, or promotional materials (if you have opted in).

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following scenarios:

• Service Providers: With trusted third-party vendors who assist us in delivering services, such as payment processors, IT support, and marketing agencies.
• Legal Compliance: When required by law, such as responding to subpoenas, court orders, or other legal processes.
• Business Transfers: In connection with a merger, sale, or acquisition of our business or assets.
• With Your Consent: When you provide explicit consent for us to share your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is completely secure. If you suspect a security breach, please contact us immediately.

5. Your Rights

Depending on your location, you may have the following rights concerning your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: Opt out of receiving marketing communications from us.
• Data Portability: Request a copy of your information in a structured, machine-readable format.

To exercise these rights, contact us at [email protected]

6. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. The updated version will be posted on our website with the effective date at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]

Call: (603) 339-4047

Thank you for trusting Ark Electric. We are committed to protecting your privacy and ensuring a secure experience.